Shipping policy
Shipping Policy
I offer free shipping on every order, no minimum needed. It’s my way of saying thank you for supporting me. After decades at the workbench, I want you to enjoy these handcrafted caps without worrying about extra fees at checkout.
Delivery of Your Order
Found a cap you like? That means a lot to me. Every order placed carries weight, I want your package to arrive in your hands with the same care it left my workshop.
To keep prices fair and reduce waste, I ship in bulk. That means your order will go out once I’ve reached the minimum batch size. This approach helps me keep things sustainable and costs down.
Just a heads-up: with many orders coming in during the sale, there may be small delays. But please know every order gets the care and attention it deserves.
Here’s what to expect:
✔️ Processing time: I prepare each order within 1–3 business days.
✔️ Shipping time: Delivery usually takes 7–12 business days, depending on where you are.
✔️ Logistics method: Orders are shipped through my trusted logistics partners and handled by USPS for delivery. (Any other Country it normally uses the most used standard carrier)
Tracking Your Order
Once your order ships, you’ll receive a tracking code by email so you can follow it along the way. You can also visit my order tracking page anytime for quick access.
Shipping Protection
At checkout you can add Shipping Protection to your order for a small fee. It covers you if your parcel is lost in transit, is marked delivered but never reaches you, or arrives damaged.
If any of those happen, write to me at George@Georges-Caps.com with your order number and I will send you a replacement at no cost. Coverage is up to 250 dollars per order.
A parcel counts as lost once the tracking has shown no movement for 25 days in a row. For a parcel marked delivered that you did not receive, let me know within 7 days of the delivery date. For damage, send me photos of the cap and the packaging within 48 hours of it arriving.
Shipping Protection does not cover an address entered incorrectly at checkout, parcels refused or left unclaimed, or a cap that arrived in good condition but is not the right size or style for you. Those are handled under my normal returns policy, which still applies.
Shipping Protection is a promise from me to you. It is not an insurance policy.
Need Help?
If you have any questions, don’t hesitate to email me directly at george@georges-caps.com. I’ll do everything I can to make sure your experience is smooth and personal.
